Using BabyPlus during pregnancy is such a wonderful lifelong gift to your little one. The simple set of sounds strengthens cognitive development during such an important time during fetal development. The BabyPlus system is a very reliable product. However, a problem can occasionally occur, and it is usually a battery issue.
There are several things you may want to try. First, be sure you have a fresh set of alkaline batteries. As you probably know, the BabyPlus requires fresh batteries every 7-10 days to operate at optimum performance. Even new batteries at the store could be old. We recommend Duracell brand battery, but we do not recommend rechargeable ba
tteries.
The next thing you can do is check the battery contacts. Sometimes a battery can accidentally bend a contact. You can create a tighter fit by removing the batteries and pulling the contacts out a bit. There are two sets of thin metal flaps with raised dots on each side of the battery casing for a total of four. Take your pinky fingernail or a paperclip and gently pull out the flaps to create a tighter connection for the battery making sure not to snap the contact.
Finally, you can remove the batteries and let the system discharge stored energy for 30-45 minutes. Then, insert a new set of fresh alkaline batteries.
If these suggestions do not help, there are several ways you may contact customer service for more suggestions. Visit http://www.babyplus.com/contactus.php.
There are several things you may want to try. First, be sure you have a fresh set of alkaline batteries. As you probably know, the BabyPlus requires fresh batteries every 7-10 days to operate at optimum performance. Even new batteries at the store could be old. We recommend Duracell brand battery, but we do not recommend rechargeable ba
tteries.The next thing you can do is check the battery contacts. Sometimes a battery can accidentally bend a contact. You can create a tighter fit by removing the batteries and pulling the contacts out a bit. There are two sets of thin metal flaps with raised dots on each side of the battery casing for a total of four. Take your pinky fingernail or a paperclip and gently pull out the flaps to create a tighter connection for the battery making sure not to snap the contact.
Finally, you can remove the batteries and let the system discharge stored energy for 30-45 minutes. Then, insert a new set of fresh alkaline batteries.
If these suggestions do not help, there are several ways you may contact customer service for more suggestions. Visit http://www.babyplus.com/contactus.php.
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